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Frequently Asked Questions

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About Best Buy

Apa itu Best Buy Home Shopping?

PT. Best Buy Home Shopping Indonesia is a leading retailer of a wide range of innovative new products that can improve the quality of life through a healthy lifestyle and intelligent. Deangan more than 10 years experience in Vietnam, Best Buy Home Shopping Indonesia has gained credibility for engineering product sales and consumer confidence in Vietnam.

Best Buy Home Shopping Indonesia

Offers a variety of original products and continue to provide millions of customers with well-known brands internationally with affordable prices and exceptional sales service.

Where is the Best Busy Home Shopping Indonesia?

Address PT. Best Buy Home Shopping is located at Jl. Let. Gen. MT Haryono 9, Jakarta, Indonesia 13630 with shipments reaching out to the rest of Indonesia.

Products & Orders

Any product Best Buy Home Shopping Indonesia?

PT. Best Buy Home shoppig Indonesia offers a diverse product portfolio ranging from Health Care and Fitness Equipment, Beauty and Cosmetics, Kitchen Tools, Home and Business Solutions, and others.
Kitchen Tools: A variety of these products have all features and services that should be owned by every kitchen, to make sure our customers feel happy saa tmemasak and prepare food in a way that is faster and more healthy.
Cosmetics and Beauty Care: PT. Best Buy Home Shopping Indonesia in collaboration with major research laboratories and leaders in the world of cosmetics, ensure quality and customer satisfaction.
Home Solutions: PT. Best Buy Home Shopping Indonesia providing the latest global trends for home solutions in accordance with the new technology that is more energy efficient, more durable and easy to use.
Tools Fitness and Health: As the market leader in providing fitness equipment and the most famous sporting Best Buy has succeeded in dominating and grow this sector.

How is the quality of products Best Buy Home Shopping Indonesia?

In fulfilling customer wishes and reach a very high standard and quality products, we only choose genuine products and of their original manufacturers. Our products comply with safety standards and quality of local and international.

What services can I get after purchase of products Best Buy?

You will get the After Sales Service and Warranty. Our after-sales team is committed to provide home warranty service customers. We are always ready to meet the needs of customers ranging from product installation, training, technical support and much more.

Delivery & Payments

How does the product delivery Best Buy to get to my house?

You will receive a confirmation email after you make the purchase. You can check the status of your order here. When you use the Bank Transfer method, confirmation of your transfer here.

Once the product is delivered and before signing your order, you agree to inspect the goods to ensure if there is damage and flaws. Hope you keep your receipt when receiving the goods.

If the product you received has a defect or deficiency of your message please contact Customer Service.

What can I receive the product Best Buy Home Shopping in a timely manner?

PT Best Buy Home Shopping Indonesia seeks to send your product on time, but we can not guarantee that the product will arrive within the time promised.

Is there any compensation if I receive the product Best Buy Home Shopping in a state of disrepair?

We are not responsible for any loss, damages, costs, damages, costs or expenses arising from improper delivery time. If you can not menenerima delivery of your goods, we will leave a card or contact you to give you instructions on how to reset or the method of taking delivery directly from the delivery service.

Exchange & Returns

If I can return the product that has been my message?

We strive to deliver products and services that best for you. If you are not satisfied with the products you ordered, you can return or exchange the items you purchase with a predetermined condition.

How long does the process of the return or exchange of products Best Buy purchased?

For returns, your money will be returned within a minimum of 30 days. Please note that the warranty applies only refund your item 10 days after you receive the goods. To apply for a refund or exchange the goods, please contact our Customer Service.

Whether the terms & conditions return and exchange goods?

Condition:
Items to be returned must be in the same condition as at the time of their delivery, including packaging.
Products may not be in a state of disrepair, dirty or washed.
Label price and barcode goods still intact.
Return along with its original packaging and bags (if supplied).

Exception:
If you use the voucher at the time of purchase, the value of the voucher will not be refunded.
All the items you purchase with a value of 50% to the above promo can not be returned.
To purchase using the voucher, the voucher value can not be returned.

What is the procedure returns?

Send goods you want to return it to us.
Include Form Exchange and Returns and Sales Invoices in the package that you want to send. Product must be returned within the warranty period of 10 days. Warranty period starting from the time you receive your order.
Your money will be returned within a minimum of 30 working days since we receive your item back.
For those of you who live in Jakarta and surrounding areas, you can deposit items to be exchanged through our courier. Please contact Customer Service to confirm your exchange process.

What is the procedure for the exchange of products Best Buy purchased?

Email stuff you want to redeem us.
Include Form Exchange and Returns and Sales Invoices in the package that you want to send.
For those of you who live in Jakarta and surrounding areas, you can deposit items to be exchanged through our courier. Please contact Customer Service to confirm your exchange process.

Offers

How do I find products and offers from Best Buy Home Shopping?

You can see and know the types of products and offers through:
Media TV: PT. Best Buy Home Shopping Indonesia is a buyers 'air time' best TV media with a variety of air time slot that fits the needs and desires of consumers. In addition, we managed to present the original infomercial quality.
Catalog: Reach Best Buy Home Shopping Indonesia has been expanded throughout the country, our customers can read, select and order a variety of products from Best Buy product catalog Home Shopping Indonesia at any time.
E-Commerce: Website Best Buy Home Shopping Indonesia is a leading reference for innovative products and intelligent. The website can be accessed at the address http://www.bbuy.co.id/
Through the continuous development of our system, Best Buy Home Shopping Indonesia will have one online retail system the most interactive, sophisticated and integrated in this country.
Contact Center: All questions regarding the information about our products, ordering and reservations will be served by the Contact Center We were pleasantly through number (021) 29499999

  • Digital magazine
  • Interface iPad, Android and Mobile
  • Automatic email
  • Notification Tracking and Automated Delivery
  • Social Network Integration (link)

Where can I purchase products Best Buy Home Shopping?

You can buy products We menggubungi how our call center at the number (021) 29499999 or booking via the website http://www.bbuy.co.id/

In addition to purchasing online, where can I get the product Best Buy Home Shopping?

In addition to selling directly, Best Buy Home Shopping Indonesia also supplies products to hypermarkets, supermarkets, the largest department store in Indonesia.

Help

Help Questions
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